top of page
Customer Rewards

Loyalty Program... 
reimagined

Create a personalised experience for your patrons

Customers are changing...
so should your
approach.

Graphic Chart

6

It costs 6 times more to acquire a new customer than it costs to retain an existing one

46

46% of customer say they will visit a brand again  they previously bought from if they got a better next offer from the brand

66

66 out of 100 customer say they associate more with a brand if it offers customized offers and communication

Meet the all-in-one solution for your business

One platform to manage all aspects of your Loyalty management lifecycle

Spends

Rewards

Customer profiles

Data Insights

Communications

Feedbacks

With ENB CRM, merge your audiences from various channels and get a holistic view of your business. Our flagship CRM allows you to monitor your business from one single point and helps you build efficient business strategies that manifest personalized experience for your consumers. 

Key Features:​

  • Members profile 

  • Cashback or Points management

  • Coupons & Promotions

  • Items/SKU level rewards 

  • Campaigns & Reminders

​

  • Referral & rewards

  • Interactive communication ( WhatsApp, SMS, IVR, Email)

  • AI powered Insights & Suggestions

  • Product Reviews

  • Customer Feedbacks

Boost your Customer Engagement Index (CEI)

App showing Customer Engagement Index score

Customer Engagement Index

Customer Engagement Index (aka CEI) demonstrate your brand's likeability and approachability in customer's eyes. Effectively, it tells you how engaged your customers feel with your brand.

​

A solid CEI is governed by a number of factors, but most critically depends on

  • engagement "hooks" a brand offers to its customers

  • effectiveness of brand's communication with its target audience

  • "returnability (factor)" of customers to a brand

​

In order to know your CEI score, reach out to our team of experts.

​

A few good words

"Truly Rewarding"

A wonderful experience working with EarnNBurn team, and their Loyalty CRM was everything I was looking for my business. Customized customer communication and amazing rewards have helped my customer come back more often. Truly Rewarding Experience.

Kidz Lifestyle proud customers of EarnNBurn CRM

Jeevan

Kidz Lifestyle

bottom of page